Buyer Knowledge Base
Key buying information in one place for procurement teams and assistants.
Commercial Basics
- All product prices are displayed ex-VAT.
- VAT and inc-VAT totals are shown in basket and checkout.
- Many products include quantity breakpoints for bulk pricing.
Ordering and Fulfilment
- Guest checkout is available.
- Collection is available from our Birmingham warehouse (30 Chester Street, Aston, B6 4BE).
- FedEx next day delivery is available for smaller orders with an automatic quote at checkout. Larger orders use our own delivery network, quoted separately.
- Most orders are prepared within 2-3 working days after payment confirmation.
Payment and Confirmation
- Online payments are processed securely through Stripe Checkout.
- Order confirmations are sent by email after successful processing.
- Order snapshots preserve charged prices for historic records.
Contact
Phone: 0800 910 1919
Email: sales@expodirect.co.uk
Address: 30 Chester Street, Aston, Birmingham, B6 4BE, United Kingdom