Buyer Knowledge Base
Key buying information in one place for procurement teams and assistants.
Commercial Basics
- All product prices are displayed ex-VAT.
- VAT and inc-VAT totals are shown in basket and checkout.
- Many products include quantity breakpoints for bulk pricing.
Ordering and Fulfilment
- Guest checkout is available.
- Default fulfilment is warehouse collection in Birmingham.
- Delivery can be arranged by quote when requested at checkout.
- Most orders are prepared within 2-3 working days after payment confirmation.
Payment and Confirmation
- Online payments are processed securely through Stripe Checkout.
- Order confirmations are sent by email after successful processing.
- Order snapshots preserve charged prices for historic records.
Contact
Phone: 0800 910 1100
Email: sales@expodirect.co.uk
Address: 30 Chester Street, Aston, Birmingham, B6 4BE, United Kingdom